![]() ![]() ![]() "We hebben een te gekke zeilvakantie gehad! De jachten zijn in top conditie! Bedankt Sunny Sailing!" Robert Willems | ![]() Sunny Sailing (UK) Booking ConditionsThese terms and conditions apply to booking made with Sunny Sailing (UK): DefinitionYacht Charter Company: Sunny Sailing. CommunicationCommunication between the Charterer and Sunny Sailing and vice versa will primarily by email or telephone. Option/ReservationTaking a reservation/option on a charter yacht will take place by sending Sunny Sailing an email or by making a reservation by phone. To secure the reservation/option a Booking Form must be submitted. Once the Booking Form has been received, Sunny Sailing will send a proforma invoice with details of the methods of payment available, your booking will not be secured until the pament requested has been recieved. If you do not pay according to the terms of payment we will invoice you the cancellation costs as detailed below. Terms of PaymentDeposit to secure a booking 30% of the yacht price and balance 8 weeks before departure to Greece. Cancellation of the Sailing HolidayIf you cancel your holiday in the period 6 weeks before departure to Greece, the deposit of 30% will not be refunded. Changing the Booking ConditionsIf you want to change your booking after making the booking definitive by sending us the booking form, we will invoice you £12.50/ € 15,00 - administration costs. Sailing Holiday PeriodThe holiday period is measured by whole days. for an extreme example if you leave at 23.00 hrs and return to your start destination at 08.00 hrs with 6 days to spend away from the marina then Sunny Sailing will still consider this as an 8 days holiday. The latest check in time for your yacht should be 17.00 hrs on the start day and you are required to leave your yacht at 08.30 hrs on the last day. (Start days are normally Saturdays or Sundays) Booking (Party Leader/Skipper)The person who made the booking is personally responsible for all other members of the crew listed on the Booking Form for the specific booking on the yacht. If children under 16 years in the party have been booked on the holiday, it is a booking condition of Sunny Sailing that the parents or responsible adults for these children have given their permission. The charterer is totally responsible for the rented yacht after check in. The skipper of the chartered yacht must have sufficient (technical) experience/skills to take care of the safety of all crew members. Maritime SkillsTo charter a yacht the skipper must have enough skills to cruise/sail the yacht. If Sunny Sailing management decide that the skipper does not have such skills, Sunny Sailing reserve the right to put a skipper on the yacht for the period of the charter, at the charterers expense. Should the charterer not wish to pay for a skipper then the yacht will not be allowed to leave the marina, but the charterer may remain on board for the period of the charter. No refunds will be given to charterers found not to have enough skills to sail alone. Travel documents / Health conditionsTravellers to Greece from counties within the EU will require a passport and from other countries they should check should different rules apply before travelling. Vaccinations are not required. To charter a yacht in Greece you will need a valid passport or ID card. Personal InformationFor a good carrying out of the holiday the charterer has to give the necessary information of the whole crew. This article is not only concerning the mental or physical handicaps but also other forms which are important for having a sailing holiday. The Yacht Security DepositThe security deposit has to be paid to Sunny Sailing during administrative in check. ComplaintsControl of the yacht before departure by the charterer is an important issue. InventoryThe yacht will be delivered to the charterer safe, clean and with the total inventory. The inventory list is aboard. At the end of the charter period the charterer will deliver the yacht with the complete inventory and in the same state/condition back to Sunny Sailing as he received it. Small repairsThe charterer is expected they can do small repairs by them selves, to avoid problems or damages. RepairsThe charterer has to be aware when he is out of Lefkas Marina, repairs and delivery of spare parts can take time. If there is a serious failure to the chartered yacht, by any reason, the charterer does not have the right to complain formally if the specific failure is solved within 36 hours. Flotilla ServiceThe charterer stays always responsible for the chartered yacht. The flotilla leaders always only give advice. The flotilla leaders can never be taken responsible for damages following out of the given advice to the charterer. Expectations of the HolidayHaving a good holiday is partly dependent of the weather circumstances. Unfortunately nobody can predict the weather. If there are more days you can not sail or go out because of the weather or you have to make expenses it is the risk of the charterer. A holiday abroad means other people with other habits, culture and different food than at home. This is one of the nice things about holidays abroad, but it is also an aspect the charterer has to be prepared for, from differing shop and bar opening times and reduced facilities in the low seasons. We do not advise you drink tap water in the area where you will be sailing. On the yacht there is a limited supply of water. During your sailing holiday there will be opportunity to take on more water but not everywhere. So we advise you to be economical with your water supply and to remember the needs of other yachts when taking on fresh supplies. ReponsabilitySunny Sailing will not be held responsible for damage, injuries, loss, robbery/stealing which can occur during your sailing holiday as arranged by Sunny Sailing. Cancelation by Sunny SailingIn the unlikely event of Sunny Sailing being unable to make the chartered yacht available, and Sunny Sailing is totally not in the position to have influence on that, Sunny Sailing will keep the right to offer an alternative yacht to one of comparable size and value, if not a refund or charge will be made to the charterer. If the charterer can not agree with the alternative yacht the charterer has the right to cancel the holiday without costs. This has to be confirmed by the charterer within 24 hours after notification by Sunny Sailing that a change of yacht is necessary. Sunny Sailing cannot be held responsible for any costs following any such cancelation. Complaints ProcedureSunny Sailing aim to provide you with the best possible holiday and one that meets your expectations. However if a problem occurs you must report this immediately (or as soon as it is possible) to the yacht base manager or Hotel/Accommodation owner who will try to resolve this on the spot. However if you are not satisfied, you should make them aware of your dissatisfaction and write to us as soon as possible, but not later than 14 days after your holiday. Sunny Sailing (UK) do not supply any of the services paid for outside the UK. The options, extras and other services provided for your charter in Greece or Turkey must be paid for at the yacht base. Complaints regarding these services including the flotilla service and skippers must be reported on site, as they can only be resolved or refunded where the purchase was made. Sunny Sailing (UK) | ![]() ![]() ![]() ![]() ![]() Sunny Sailing (UK) ESK Centre Whitebridge Way Stone ST15 8JS England Tel: 01785 285435 E-mail: info@sunnysailing.co.uk |
